TERMS AND CONDITION
TIMS PRIVATE LTD
RETURN, REFUND, EXCHANGE AND CANCELLATION POLICY
GENERAL
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- TIMS Private Limited, a company incorporated under the laws of India, having its registered address at 630, C2, DHI Innovations Park, Creative Block, Arakere Bangalore, South Karnataka – 560076, India (hereinafter referred to as the “Vaaree”, “we”, “us” or “our”) is an e-commerce platform for sale of home furnishing and décor by third party sellers (the “Product(s)”) through the website/mobile application which TIMS DECOR provides (collectively referred to as the “Platform”).
- The term “Customer(s)” or “User” or “Users” or “you” or “your” means any individual which uses, accesses or, browses the Website and/or purchases the Products on the Website.
- TIMS DECOR return and exchange policy gives you the option to return Product(s) purchased on TIMS DECOR for specified reasons as per the Policy within the specified return period.
- Our Customers are valued not only at the time of sale but also through the subsequent stages of returns & refunds. We aim to provide the best Customer experience to our Customers beginning from placing an order to initiating a cancellation/return/refund.
- This Return, Refund, Exchange and Cancellation Policy (the “Policy”) sets out TIMS DÉCOR S procedures and policies in accepting: (a) return, (b) refund, (c) exchange and (d) cancellation.
APPLICABILITY OF POLICY
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- By purchasing or initiating a request for purchase of Product(s) through Platform, you agree to be bound by the terms contained in this Policy as well as respective return policy mentioned in the Product page. If you do not agree to the terms contained in this Policy, you are advised not to transact on TIMS DECOR Platform. Please note that, we may from time to time change the terms of the Policy. Every time you wish to use Platform, please check the Policy to ensure you understand the terms and conditions that apply at that time.